Terms of payment

Purchases made on the e-commerce portal www.shinoox.com are safe and guaranteed.

The payment methods are many and guarantee maximum transparency.

The prices included in all the product sheets on the e-commerce site www.shinoox.com may vary. The changes are related to market situations and / or exchange rate fluctuations.

Payment by bank transfer in advance

If you choose to pay by bank transfer, you must send the proof of the transfer by sending a complete copy of the transfer order by e-mail (info@phorma.com) no later than 3 (three) working days from the date of the order. and relative confirmation. The dispatch of the order will take place only when the amount due is actually credited to the current account within 7 (seven) working days from the date of acceptance of the contract. Beyond these deadlines, the order will be canceled. The purpose of the bank transfer must necessarily include the order number and the name and surname of the person who placed the order.

The transfer must be made out to:

• Beneficiary: PHORMA s.r.l.

• Bank: UNICREDIT Ag. Domodossola

• IBAN: IT03X0200845360000104402539

Payment by credit card

The accepted credit cards are Visa and Mastercard circuits.

In cases of purchase of goods with a credit card payment method (contextual to the conclusion of the order transaction), the reference bank will only authorize the debit of the amount relating to the purchase made.

In the event of cancellation of the order by the Customer or non-acceptance of the contract by Phorma S.r.l., it will be requested by Phorma S.r.l. the cancellation of the transaction and the reversal of the committed amount. The release times depend exclusively on the banking system and can reach their expected expiry date (24th day from the date of authorization).

Once the transaction has been canceled, Phroma S.r.l. in no case can it be held responsible for delays and / or damages caused by the banking system.

Phorma S.r.l reserves the right to request additional information from the Customer or to send copies of documents demonstrating ownership of the card used. If the Customer does not provide such information and / or copies, Phorma S.r.l reserves the right not to accept the conclusion of the contract.

At no time during the purchase procedure by credit card Phorma S.r.l is able to know personal information relating to the holder of the same; the information is transmitted directly to the site of the bank that manages the transaction, a protected site. For this reason Phorma S.r.l cannot be held responsible for any fraudulent use of credit cards by third parties when paying for products purchased on its site.

Through the Stripe circuit https://stripe.com/en-it/privacy